Frequently Asked Questions

What gear do I need? 

Bring your instrument(s)! This is an acoustic camp so amps are not required.
For more information, email contact@masterscollective.org


Can I still come if I'm not a Musician?

Yes. You are welcome to come hang, explore, and have fun. It is quite common for non-musicians to attend camps of this nature.


What skill level do I need to be to attend?

Classes and curriculum are developed to accommodate all ranges of playing. All classes are optional and open to everyone.


Is there an age requirement?

Frets & Refrains is designed for participants 18 years or older. The host facility is Full Moon Resort. Minors are not permitted at Full Moon Resort without a legal guardian or other adult designated by the participant’s legal guardian as chaperone. If you are an adult attempting to register a minor or if you are a minor attempting to register, you must call Music Masters Collective for further details and to make appropriate arrangements: (845) 254-8009


Are meals and drinks included?

Three gourmet meals a day along with non-alcoholic beverages and evening snacks are included in your package price. A modestly priced full bar will be open throughout the week that includes a great selection.


What if the package I want is sold out?

You may sign up with a third party waiting list here:
https://tixel.com/exhibition-tickets/2023/07/10/richard-thompson-full-moon-resor?landing=1


What are the lodging options?

Full Moon Resort offers an eclectic array of accommodations from simple B&B style rooms to luxury cottages with panoramic views of the Catskill Mountains. To view the options, please visit: https://www.musicmasterscollective.org/lodging


How do I get there?

There are plenty of options to get to Full Moon Resort. For a detailed list, please visit: https://www.musicmasterscollective.org/travel


When is check in and check out?

Check in is at 3pm on arrival day and check out is at 11am on departure day. Due to Full Moon’s busy event calendar, it is not possible to check in early or check out late.


How do I get there?

There are plenty of options to get to Full Moon Resort. For a detailed list, please visit: https://www.musicmasterscollective.org/travel


Is there cell phone reception at camp?

There is no cell phone reception at Full Moon Resort or in Big Indian, NY. There is excellent wi-fi throughout the facility as well as a complimentary landline telephone located in the library. iMessages, Skype, FaceTime, FB/IG Messenger all work well in place of a cellular network.


Is there internet at Full Moon Resort?

Complimentary wi-fi is available throughout the facility.


What should I expect the weather to be like?

Weather in the Catskills varies. In the summer months, you can expect warm days (low 70s to upper 80s) and cooler nights (lower 50s to upper 60s). Click here for updated weather information.


What do you suggest I bring with me?

Instrument(s)

Personal equipment like tuners, extra strings, drum sticks, pedals, etc. (backline is provided)

Camera

Clothes & Toiletries (toothbrush, soap, shampoo, etc.)

Tent Campers - don’t forget towels, sleeping bags, tarps, etc.

Insect Repellent

Swimwear

Flashlight

Writing Utensils & Note Paper

Water bottle


Do you provide equipment storage for tent campers?

This can be arranged on an as needed basis.


Can I select my own roommate?

Yes, only if that person is signed up as well. We can not hold a spot for someone unless they have already registered. You can indicate who you are signing up with on your registration form.


Are tickets to any event Richard performs in the area on the weekend prior or after camp included?

There will be a private concert at Full Moon on Thursday evening. Any show during the aforementioned time period is not part of camp, but attendees will receive advance notice of any concert and have the opportunity to purchase tickets. Note: Due to their busy schedule, accommodations will not be available at Full Moon Resort on Sunday or Friday night.


What if I need to cancel?

Tickets are non-refundable but you may offer to sell your ticket through a third party here:

https://tixel.com/exhibition-tickets/2023/07/10/richard-thompson-full-moon-resor?landing=1

Tickets are transferable.


How does the facility select my roommate?

Music Masters Collective selects roommates based on age and gender identity.


Can I take photos, video or audio recordings?

Yes. You are required to e-sign a waiver stating all recordings, footage and/or photos will be used strictly for personal use and not commercially when registering. We do ask that videos not be uploaded to YouTube, etc.


Will my food allergies/dietary restrictions be accommodated?

Yes – please indicate your dietary restrictions on your registration form. The Executive Chef will prepare a menu that accommodates everyone, at every meal. If you are kosher, please contact us at contact@masterscollective.org or (845) 254-8009 to make proper arrangements.


Are there scholarships or financial aid available?

Yes! We are very pleased to be able to again offer a small number of scholarships of up to $1250 for young people, aged 16* to 25. For more information on submitting for a scholarship, please visit: https://www.fretsandrefrains.com/zoe-klimley-scholarship


I’m taking the bus, which one should I take?

Buy tickets for the Adirondack Trailways bus that arrives at 3:51pm in Big Indian. The departure bus departs at 10:56am on Friday. For more information regarding bus travel, visit:http://trailwaysny.com/


How many people will attend Frets and Refrains?

To retain the intimacy of this special event the camp is limited to 125 attendees.


Where can I smoke?

Smoking is not permitted indoors anywhere. Please be mindful of other guests and do not smoke near windows, building entrances or on porches. Designated smoking areas are available throughout the facility.


Can I bring a camper or RV?

Yes! You can purchase a camping ticket and park your camper in the camping area. There are no hook ups or electricity provided. Shower and restrooms are located close to the camping area.


What are your COVID policies?

Policies will be implemented based on current government regulations and may be adjusted from the time or your registration to the time of the event. Music Masters Collective suggests you take reasonable precautions including frequent testing, masking, and distancing.


Can I bring my own alcohol?

Yes, however, it can only be consumed in your private accommodation. Outside alcohol is not permitted in any of the common areas due to liquor license limitations.


What if I get hungry/thirsty in between meals?

Complimentary coffee, tea, non-alcoholic beverages and light snacks are available 24/7 in the Cafe.


What Housekeeping services are offered?

Housekeeping is not provided daily. You may request trash removal or fresh towels at the Front Desk at any time. A room refresher (garbage removal and towel replacement) will take place on Wednesday morning. There are no laundry facilities on-site.


What is the address for my GPS?

Full Moon Resort – 1 Valley View Road Big Indian, NY 12410


What number should I leave people to contact me in the event of an emergency?

Full Moon Resort Front Desk: (845) 254-5117